The PetPro Connect platform digitally connects veterinarians and pet owners by providing simple, seamless access to the latest advanced care for their pets through various innovative, interactive services and solutions. It is a platform that allows for pet owners and veterinary staff to collaborate and share connected information about their pets and patients. BI Animal Health is looking to provide to customers and pet owners an experience like they have never had before in caring for their pet.
As a Product Design Lead I understand/design the overall functionality of the product, in order to ensure a great user experience, iterate upon it in accordance with user-testing. That includes: Helping in the definition of the product roadmap, conducting user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. Responsive web & mobile app design.